Backed by a stellar consortium of Venture Capital investors, Rubicon Global is driving innovation in the $900 billion global waste and recycling industry. Rubicon is the world’s leading provider of sustainable waste and recycling solutions. Our technology platform connects customers with a national network of haulers, while making it economically compelling to divert waste from landfills. Rubicon’s unique value proposition has resulted in substantial company growth.
As a certified B corporation, Rubicon is committed to promoting environmental accountability. Unlike established landfill owners, whose revenue is generated by ensuring waste volumes remain robust, Rubicon’s interests are aligned with customers: to reduce waste and its associated costs while maximizing the re-use of valuable materials. We provide customized services to market-leading customers in many industries including retail, health care, education, private equity, distribution, property management, construction, food service and hospitality. Further, Rubicon’s big data platform is positioned to be the definitive source for customers to empirically report on Corporate and Social Responsibility goals for environmental sustainability.
In addition to developing and deploying its scalable technology platform, Rubicon has built an experienced management and advisory team to prepare the company for exponential growth. Nate Morris, the company’s co-founder and CEO, has garnered many accolades including being named a member of Fortune Magazine’s 40 Under 40 and a Young Global Leader by the World Economic Forum. Notable investors and advisors include Marc Benioff, Barry Sternlicht, Andy Jassy, Oscar Salazar (Uber’s founding CTO), David Plouffe (Uber’s SVP for Strategy and Policy), and Brent Callinicos (Uber’s latest CFO).
The Technology Launch team works at the intersection of the Product and Account Management Teams, ensuring B2B Partners fully adopt, use and leverage the technology of the Rubicon App to increase their performance and monitoring of the day-to-day hauling activities. The Rubicon App has been recently launched and will be deployed nation-wide to all partners with an ambitious timing schedule.
A highly entrepreneurial role, the Launcher is tasked to accomplish two main objectives:
1. Bring and keep full App use to 100% of the current and future Partners;
2. Keep all users trained on the new product features that will be frequently released;
The Launcher will report into the Product Manager and will be part of the backbone that constitutes the execution and operations of the core team. An exciting role in constant touch with Haulers and Drivers, the launcher will succeed by being scrappy, action-oriented, efficient, and great at time management.
A successful Launcher will be able to speak language of the Haulers and the Drivers, in order to establish a fast, effective and direct line of communication – and, at the same time, be a sharp operational executor that thrives under pressure and focuses on sustainability, replicability and scalability.
Overall responsibility for launching the Rubicon App to a number of Partners in a specific geography or segment.
Follow and keep refining a top-notch Launch Playbook,
Execute the most effective on-boarding, training and feedback sessions,
Produce all training tools and materials for Partners,
Ensure ongoing training for optimal use of the new features for Partners,
Leverage an effective feedback mechanism to analyze the usage of different product features and their reception;
Develop / maintain excellent communication to ensure that Partners feel supported on both sides but always have clarity on their point person,
Improve the speed of training and App adoption over time.
Success metrics for incentive compensation: Partners fully using App on a daily basis.
Bachelor’s degree in Business or related field from 4 year college
4+ years of experience working in launch / process / fast-execution roles
Interest in the environment and sustainability
Deep analytics acumen, including comfort with complex data sets / spreadsheets
Customer service experience, enthusiasm and a passion to assist others
Proven experience in managing, tracking, and successfully executing projects
Ability to communicate effectively, verbally and in writing with supervisors, employees, customers, employees and business partners
Minimum 50% travel requirement in the first year
Excitement about ability to impact dramatically the growth of an ambitious startup through lean and smart execution.
Preferred skills, knowledge and abilities:
M.B.A or other technical M.S
Demonstrated success in: Designing and managing training remotely, Product management, Tech startups
Rubicon Global is a Certified B Corp and an Equal Employment Opportunity/Affirmative Action Employer. We also maintain a Drug-Free Workplace.