Backed by a stellar consortium of Venture Capital investors, Rubicon Global is driving innovation in the $900 billion global waste and recycling industry. Rubicon is the world’s leading provider of sustainable waste and recycling solutions. Our technology platform connects customers with a national network of haulers, while making it economically compelling to divert waste from landfills. Rubicon’s unique value proposition has resulted in substantial company growth.
As a certified B corporation, Rubicon is committed to promoting environmental accountability. Unlike established landfill owners, whose revenue is generated by ensuring waste volumes remain robust, Rubicon’s interests are aligned with customers: to reduce waste and its associated costs while maximizing the re-use of valuable materials. We provide customized services to market-leading customers in many industries including retail, health care, education, private equity, distribution, property management, construction, food service and hospitality. Further, Rubicon’s big data platform is positioned to be the definitive source for customers to empirically report on Corporate and Social Responsibility goals for environmental sustainability.
In addition to developing and deploying its scalable technology platform, Rubicon has built an experienced management and advisory team to prepare the company for exponential growth. Nate Morris, the company’s co-founder and CEO, has garnered many accolades including being named a member of Fortune Magazine’s 40 Under 40 and a Young Global Leader by the World Economic Forum. Notable investors and advisors include Marc Benioff, Barry Sternlicht, Andy Jassy, Oscar Salazar (Uber’s founding CTO), David Plouffe (Uber’s SVP for Strategy and Policy), and Brent Callinicos (Uber’s latest CFO).
Support the VP of Operations in managing the Operations group, consisting of the Innovation and Hauler Relations team as well as the Customer Launch team. Assist in planning and directing all aspects of the department’s processes, initiatives, goals and objectives. This role will collaboratively work with our sales and technology teams to deliver an outstanding service experience.
The location of the position is Atlanta Georgia.
Rubicon Global Core Values:
We are passionate about our people
We love learning and new ideas
We believe in a culture of humility and transparency
We are fierce advocates for our customers
We always do what we say
We don’t shy away from taking on big challenges
We are dedicated servants to the planet and to future generations
Work with the VP of Operations to ensure that sufficient and appropriate people, systems and processes are in place to provide optimal operational support business units and other departments/branches serviced by the Operations Group (Customer Launch, Analytics, Innovation and Hauler relations)
Implement the VP of Operations’ dynamic strategies for improving operating efficiencies, automating workflows and optimizing personnel resources
Review internal controls, monitoring tools and validation procedures designed to manage the risk environment in Operations and minimize losses caused by human error and system failures.
At the direction of the VP of Operations, periodically coordinate relevant projects.
Assist the VP of Operations in:
Negotiating best pricing and service through the application of sourcing methodologies, ensuring all buying complies with policies and procedures
Increasing our vendor partner’s adoption of the Rubicon technology
Maintaining an effective supplier management strategy including a disciplined process to vet, on-board, monitor and audit vendor partners
Managing flawless supplier cutover and procurement process implementations
Leading continuous improvement efforts towards touch-less bidding, awarding, fulfillment processes
Mapping and defining the customer journey
Expanding our revenue in accounts through cross-sell and up-sell
5+ years of management experience of diverse, high-performing teams preferably in high-volume transaction customer service environments
Bachelor’s degree; MBA preferred
Thorough knowledge of effective managerial principles, practices and methods
Familiarity with short-and long-range planning processes
Ability to plan, organize and monitor activities per priorities, established schedules and deadlines
Demonstrated proficiency in project management
Excellent communication and presentation skills
Strong analytical and business writing skills
Strong interpersonal skills to work with all internal and external stakeholders and help with prioritization of multiple responsibilities
Background in an entrepreneurial environment with rapid growth preferred and experience in different areas of operations (e.g., Procurement, Supply Chain, Program Management)
Superior analytical, evaluative, and problem-solving abilities
Rubicon Global is a Certified B Corp and an Equal Employment Opportunity/Affirmative Action Employer. We also maintain a Drug-Free Workplace.